Privacy Policy

Last updated: March 2025

StarLit Arcade ("we", "us", "our") is committed to protecting the privacy of all visitors to our website at starlitarcade.com ("the Site"). This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights under the New Zealand Privacy Act 2020 ("the Act"). By using the Site, you acknowledge that you have read and understood this policy.

1. Information We Collect

1.1 Information You Provide Voluntarily

StarLit Arcade does not require registration to play our games. However, if you choose to contact us via our contact form or email, you may voluntarily provide the following information:

• Your name
• Your email address
• The subject and content of your message

We only collect personal information that you actively choose to share with us. We do not collect personal information through our games, and no login credentials, financial information, or identity documents are ever requested.

1.2 Information Collected Automatically

When you visit the Site, certain technical information may be collected automatically through cookies and server logs. This may include:

• Your IP address (anonymised where possible)
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website (the page you visited before arriving at our Site)
• Device type (mobile, tablet, desktop)
• Approximate geographic region (country-level only)

This data is collected to help us understand how visitors use our Site, improve our services, and maintain the security and performance of our platform. We do not use this data to identify individual users.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to enquiries: If you contact us, we use your name and email address to reply to your message and provide support.
• To improve our Site: We analyse aggregated, anonymised usage data to understand which games and pages are most popular, identify technical issues, and improve the overall user experience.
• To maintain security: We use server logs and technical data to detect and prevent unauthorised access, abuse, or security threats.
• To comply with legal obligations: We may use or disclose information where required by New Zealand law or regulation.

We do not use your information for marketing purposes. We do not send promotional emails, newsletters, or advertising communications unless you have explicitly opted in to receive them (which we currently do not offer).

3. Legal Basis for Processing

Under the New Zealand Privacy Act 2020, we collect and process personal information based on the following principles:

• Lawful purpose: We only collect information for a lawful purpose connected to our function as a free entertainment platform.
• Necessity: We only collect information that is reasonably necessary for the purposes described in this policy.
• Transparency: We inform you about our data practices through this Privacy Policy.
• Direct collection: Wherever possible, we collect personal information directly from you.

4. Cookies and Tracking Technologies

Our Site uses cookies — small text files stored on your device — to enhance your browsing experience. For full details on what cookies we use and how to manage them, please refer to our Cookie Policy.

In summary, we use:

• Essential cookies: Required for the Site to function (e.g., cookie consent preference stored under the key "sa_cookies_accepted").
• Analytics cookies: Help us understand Site usage patterns through aggregated, anonymised data.

We do not use advertising cookies, social media tracking pixels, or third-party marketing cookies.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

• Service providers: We may engage trusted service providers (e.g., hosting providers, email services) who process data on our behalf under strict data protection agreements.
• Legal requirements: We may disclose information if required to do so by law, court order, or regulatory authority in New Zealand.
• Protection of rights: We may disclose information if we believe it is necessary to protect our rights, property, or the safety of our users or the public.

6. Data Security

We take reasonable measures to protect the information we hold from unauthorised access, modification, disclosure, or destruction. Our security practices include:

• HTTPS encryption across the entire Site
• Regular security reviews and updates
• Access controls limiting who can view or modify data
• Minimal data collection — we avoid collecting data we do not need

While we take security seriously, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to implementing and maintaining industry-standard protections.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected. Specifically:

• Contact form submissions: Retained for up to 12 months after your enquiry is resolved, then securely deleted.
• Server logs: Retained for up to 90 days for security and performance analysis, then automatically purged.
• Cookie data: Retained according to the cookie lifespans described in our Cookie Policy.

8. Your Rights Under the NZ Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the following rights regarding your personal information:

• Right of access: You may request access to any personal information we hold about you.
• Right of correction: You may request that we correct any inaccurate or incomplete personal information.
• Right to request deletion: You may ask us to delete personal information we hold about you, subject to any legal obligations requiring us to retain it.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 20 working days, as required by the Act.

9. Children's Privacy

StarLit Arcade is intended for adults aged 18 years and older. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected information from a person under 18, we will take steps to delete that information as promptly as possible.

10. International Data Transfers

Our Site is hosted on servers that may be located outside New Zealand. Where personal information is transferred internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with the Privacy Act 2020, including ensuring that receiving parties maintain comparable data protection standards.

11. Third-Party Links

Our Site may contain links to external websites, including New Zealand help and support organisations. We are not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policies of any external sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

13. Complaints

If you believe we have breached the New Zealand Privacy Act 2020 or have a concern about how we handle your personal information, please contact us at [email protected]. If you are unsatisfied with our response, you have the right to lodge a complaint with the Office of the Privacy Commissioner at privacy.org.nz.

14. Contact Information

For any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Website: starlitarcade.com